Getting good help from Uber has always been a challenge for drivers. In fact, the most popular article on my site over the past two years focuses on the top ways you can just get in contact with Uber. But as of this week, things are getting a little tougher, as Uber is no longer offering e-mail support.
I’m a little torn on this change since it’s always been convenient/handy to e-mail Uber whenever I had a question, but the responses I got were not always that helpful. Uber actually announced this change a few months ago, but it wasn’t until this week that they officially killed off the email@example.com e-mail address. Here’s what you’ll get in reply if you try sending them an e-mail:
So if you’re a driver (or passenger) looking for help, what are your best options?