Harry here. I think every driver has had their frustrations with Uber’s customer support, but when it comes to issues over your pay, that’s when things can get contentious.
I’ve experienced this myself numerous times with guaranteed pay and referral bonuses but today, RSG senior contributor John Ince recounts his recent experience dealing with customer support over his hard earned guaranteed pay that never showed up.
If you work on Uber hourly guarantees, Power Driver Bonuses (PDBs) or try to collect referral bonuses, chances are sooner or later you’re going to have some form of dispute with Uber over payments. When this happens, here’s what I’ve learned from dealing with it first-hand.