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Harry here. Although Uber’s Instant Pay and Lyft’s Express Pay options have been hugely popular with drivers, there are some scams and fraud issues drivers should be aware of. Today, senior RSG contributor Christian Perea details what’s happening and how to avoid it.
A new scam has been circling throughout the driver community over the last few months, and I want to warn you about it. It involves scammers attempting to gain access to drivers’ accounts on Uber and Lyft, switching out their payment information with their own, and then cashing out drivers earnings via Instant Pay or Express Pay into the scammer’s account.
The phishing attempt almost always involves a fake passenger request or someone posing as a Uber/Lyft employee to gain the driver’s trust. The result is that the scammer effectively steals the driver’s pay by “Express Paying” their own account, leaving the driver with no money for the week.
WARNING: NEVER provide your personal information over the phone to anybody who calls YOU.
We first heard about the scam with Lyft Express Pay around last September in Los Angeles. Since then, the scam has been slowly spreading through different locations, has begun to target Uber drivers through Instant Pay, and has increased in its frequency and sophistication.