Harry here. Dealing with passengers is a big part of the job, but at times it seems like we let these guys get away with too much. It would be nice if Uber sent out a rider etiquette e-mail once in a while, but until then, RSG contributor Christian Perea lays down the rules for passengers in his car. Agree with him, or have something to add? Leave a comment below.
Every few weeks some media outlet publishes a guide on how to protect or improve your passenger rating on Uber or Lyft. I think they all suck though because they have click-bait titles and are written by passengers who just ask a few Uber drivers some questions while riding with them.
This of course skews the feedback because the driver is…driving. Remember, the driver wants a good rating too, so they go a little lightly. I am going to give it to you pretty straight and many of you are not going to like how you get downrated by your Uber or Lyft driver. This is the unadulterated truth for all you Uber passengers who want to treat your driver like a human 🙂