Ratings is a fun topic for me because I feel like my experience as a passenger has played a huge part in why I’m such a good driver. I still maintain a 4.9 driver rating with Uber and a 5.0 on Lyft despite driving primarily during ‘the party hours’, holidays and special events.
Similarly, I think my experience as a driver is also what makes this site so valuable. Since I’m a driver, I’m able to empathize with a lot of the problems and situations you guys face on a daily basis. It would be very difficult for me to talk all about what it’s like to juggle two apps on a Saturday night and how to make the most money driving if I wasn’t out there doing it myself.
Clearly, there is a big disconnect between Uber/Lyft and their drivers since no one at HQ are drivers themselves. That’s why you hear people at Uber say things like lower prices means more rides and more money for drivers! Uh it doesn’t work that way dudes 🙂
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I don’t really blame the employees though. Imagine working 40-60 hours a week at Uber and then going out and driving. That seems like the last thing I would want to do. In fact, I face a similar situation every day since I’m putting so much work into this site right now. At the end of 4-5 hours of writing and reading about rideshare, I’d rather stay home and watch TV than go out and drive. But I have to remind myself that putting myself in the driver’s shoes is what makes my articles and podcasts so valuable. That same principle applies to drivers and taking rides as a passenger. [Read more…]