The day we’ve all been waiting for is finally here and Uber drivers and couriers will now be able to accept tips through the Uber app.
The new tipping option is part of a larger ‘180 Days of Change‘ that aims to fix the Uber driver experience. Uber is calling today’s announcement Chapter 1 and it’s focused on improving the earnings experience of Uber drivers across the United States. Over the next 180 days, Uber will release one new chapter approximately every month and aim to tackle issues like flexibility, customer support and more.
For years, Uber has struggled with high turnover and low satisfaction rates among drivers. And although they’ve always said that they care about drivers’ future, today’s announcement actually proves it. I’ve always been frustrated by Uber’s lack of empathy towards drivers and although this won’t shift the perception overnight, it is a big step in the right direction.
Like with any job, there are positives and negatives about driving for Uber, but I’ve always felt that the experience could be so much better. There are over 2 million drivers on the Uber platform now though and fixing their relationship with the company is bound to have a big impact on a lot of people. So what’s new to the Uber driver experience?
Join us tonight at 5pm PT on Youtube Live to go over ALL of the big changes that Uber just announced. You can subscribe to our Youtube channel here and be sure to turn on notifications (instructions here) so you know when we go live.