Harry here. There’s been a lot of bad news around Uber lately and it seems like Lyft has been in prime position to take advantage. Today, senior RSG contributor John Ince takes a look at Uber’s ‘Greyballing’, what investors think about Uber’s bad press and the long distance ridesharing phenomenon.
I’ve never met Travis Kalanick in person but most of the stories you read about him describe the man as ruthless, arrogant and sometimes worse. Regardless of how you feel about him though, there’s no denying that he’s built an impressive business. Uber has gone from a luxury black car only service in San Francisco to a $69 billion company operating in hundreds of cities across the globe.
There are lots of shortcomings with Uber’s business model, but I believe the world is a better place with Uber than without it. The Upstarts is a new book from New York Times best-selling author and Bloomberg editor Brad Stone that details the meteoric rise of Uber and Airbnb by following the company’s two CEOs: Travis Kalanick and Brian Chesky.
Join us for our next Youtube Live Q&A session on Thursday 3/9/17 at 5pm PST! You can subscribe to our Youtube channel here and be sure to turn on notifications (instructions here) so you know when we go live.
Harry here. Flexible leasing and rental options have become popular over the past year and today RSG contributor Andy Knab tells us all about his experience signing up and driving for Lyft using the Lyft Express Drive Program.
The first thing I should say writing for The Rideshare Guy is that I wish I’d done a bit more reading on The Rideshare Guy before starting to drive for Lyft! I’m starting to realize rideshare driving is more of a science than an art but that’s material for another post.
Today, I’ll be describing my experience with Lyft’s Express Drive program, which allows drivers who don’t have access to a vehicle that meets the company’s standards or don’t wish to use their own to rent one from either GM or Hertz. (Note: ordinary rental vehicles usually aren’t eligible for rideshare driving.)
Join us for our next Youtube Live Q&A session on Thursday 3/9/17 at 5 p.m. PST! You can subscribe to our Youtube channel here and be sure to turn on notifications (instructions here) so you know when we go live.
Harry here. Although Uber’s Instant Pay and Lyft’s Express Pay options have been hugely popular with drivers, there are some scams and fraud issues drivers should be aware of. Today, senior RSG contributor Christian Perea details what’s happening and how to avoid it.
A new scam has been circling throughout the driver community over the last few months, and I want to warn you about it. It involves scammers attempting to gain access to drivers’ accounts on Uber and Lyft, switching out their payment information with their own, and then cashing out drivers earnings via Instant Pay or Express Pay into the scammer’s account.
The phishing attempt almost always involves a fake passenger request or someone posing as a Uber/Lyft employee to gain the driver’s trust. The result is that the scammer effectively steals the driver’s pay by “Express Paying” their own account, leaving the driver with no money for the week.
WARNING: NEVER provide your personal information over the phone to anybody who calls YOU.
We first heard about the scam with Lyft Express Pay around last September in Los Angeles. Since then, the scam has been slowly spreading through different locations, has begun to target Uber drivers through Instant Pay, and has increased in its frequency and sophistication.
Harry here. I wasn’t that surprised when dash cam footage surfaced of Uber CEO Travis Kalanick arguing with a driver this week; I think that video pretty much sums up who he is and how he feels about drivers. But the bad news didn’t stop there and it seems like every day a shocking new story about Uber is hitting the press.
Today, senior RSG contributor John Ince gives us his take on the now infamous Uber CEO video, the lawsuit Google just filed against Uber and the Uber exec who was forced to resign this week.