Harry here. The holidays are right around the corner, but there’s still lots going on in the rideshare world. Today, senior RSG contributor John Ince takes a look at a customer service story that’s all too familiar for drivers, Lyft’s cool new toy for drivers, an update on Uber’s legal battles with the city of Houston and more!
Harry here. Today, senior RSG contributor John Ince takes a look at an interesting analysis of the food delivery space, a new partnership between a community college and Uber and another Uber lawsuit.
Harry here. Uber surge is always a hot topic with drivers since it can really increase your bottom line, but finding out when and where it occurs has always been a challenge. Today, RSG contributor Jonathan Knope shows us how he was able to create a time lapse video of Uber surge in his hometown of Atlanta AND how you can do it too!
Although it’s always tempting to chase surge zones while driving for Uber, it’s even better if you can predict those surge zones before they happen. That way, you can wait until the Uber surge map is at its peak to log on or find a surging area that other drivers may not know about. Uber sends out a lot of charts and graphs about best days and times to hit the road but they’re often based solely on passenger demand. If there are a ton of drivers out at those times, you probably still won’t get any surge.
So while Uber’s data is helpful, it’s even better if you can see exactly when and where surge pricing is in effect. By capturing this data using time lapse screenshots, we can start to see trends – and figure out exactly where to drive to maximize our chances of catching surge fares. Check out the video below to learn about all of my findings here in Atlanta, as well as a complete set of instructions to record the surge map in your own city – or read on for the executive summary, along with clips of each time period I studied!
Harry here. Racial and gender discrimination is a problem in many areas of society and, while the results of this latest study aren’t surprising, they do bring up some interesting issues around equality. And more importantly, it highlights the need for data transparency from Transportation Network Companies (TNCs) like Uber and Lyft. I can only imagine the discrimination drivers face from passengers who have more info about them (name and picture) is even worse, but we won’t know unless TNCs more willingly share this data.
Today, senior RSG contributor John Ince takes a look at this new study, potential safety issues for drivers, another Uber lawsuit and a big update to the Uber rider app.
Also, on Monday we’ll be hosting our second monthly YouTube Live Q&A session at 5 pm PT so please join us . You can subscribe to the YouTube channel here to be notified when we go live OR click here to get an e-mail reminder before the event!
Harry here. Today, Senior RSG contributor John Ince takes a look at a new strategy for Uber in India that could be coming to the US, Instacart’s issues with its workers, Uber’s new drone marketing tactic and more.