Harry Campbell

by Harry Campbell on October 11, 2018 Leave a Comment

RSG081: Meet Uber’s Fixer, Bradley Tusk

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Start ups are known for causing disruption and getting in hot water with regulators, but rarely is there a road map for navigating politics and working with regulators. In this episode, I’m talking with someone who did all of that and more for Uber and who currently runs a venture fund helping start ups navigate politics, regulatory issues and more.

If you’d like to read a transcript of this podcast, please click here.

Burnt Out Talking To Passengers? Deliver Food With Caviar!

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by Harry Campbell on October 2, 2018 Leave a Comment

RSG080: Don Stalter on the On Demand Economy vs The Sharing Economy

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As the sharing and on-demand sectors continue to grow, we’re starting to see them intersect and complement each other. What does this mean for sharing companies, like Uber and Lyft? In this episode, I chat with Don Stalter of Global Founders Capital about the growth of the on-demand economy and what the future of companies in this sector could look like.

If you’d like to read a transcript of this podcast, please click here.

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by Harry Campbell on September 28, 2018 Leave a Comment

What is it Like Driving for Uber in the Midwest?

Here on RSG, we have many articles about what it’s like to drive in San Francisco and other parts of California. While that’s helpful, many drivers requested more perspectives from Midwest and East Coast drivers – and Andy delivered! Andy Micka from Arrivals with Andy covers what it’s like driving for Uber in the Midwest, plus strategies Midwest drivers can implement today.

Are you a Midwest or East Coast driver and what to share your driving tips and strategies! Reach out to us here.

“Hoosier Hospitality.” Some people have heard of it. Most who have not travelled to Indiana have not. Hoosier Hospitality is something we Hoosier’s hold dear – the genuine, whole-hearted desire to provide excellent accommodation and services to all. Whether food or drink service, hotels, businesses or, in our case, rideshare driving, we Hoosier’s pride ourselves on our desire and ability to make all feel welcome, happy, and satisfied.

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by Harry Campbell on September 17, 2018 Leave a Comment

RSG Mobility Report: The Regulators Strike Back

The Rideshare Guy Mobility Report is a monthly piece that explores the world of rideshare & mobility through the lens of its workers. Written by Harry Campbell, author of The Rideshare Guide, and Tom Mourmouras, founder of Naxos Mobility.

The Regulators Strike Back

In the beginning, hot startups like Uber and Airbnb followed cliched Silicon Valley tropes: move fast and break things. Ask for forgiveness, not permission. And though it hurts to hear those phrases now, for many of these fast-moving startups, the bulldozer strategy worked well.

Former Uber CEO Travis Kalanick’s disruptive style made him and his early buddies a lot of money, but eventually proved incompatible with the rest of “society.” Now, Uber 2.0 is led by adults who appear to be running a much tighter ship…all while building scooters and flying taxis where 19th-century Californians once built ships.

Want to get the Mobility Report monthly? Subscribe below!

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by Harry Campbell on September 12, 2018 Leave a Comment

Why Are So Many Drivers Having Trouble with Background Checks?

Over the past few months, we’ve heard from numerous drivers who were running into problems with the Uber background check. In some cases, new Uber drivers were experiencing issues getting approved, but for the most part, a lot of the issues we’ve been hearing about stem from the updated annual background checks that Uber is now running on existing drivers.

There’s never been much transparency with this process, and I’ve always disliked the fact that drivers have no idea when these checks are going to be run, what Uber is looking for and what the appeal process is, if the check turns up something that disqualifies you from driving.

You Can Fight Back If You’re Background Check Is Inaccurate

If you think you’ve been deactivated or rejected as a rideshare driver due to an error in your background check, It’s important to remember that you are entitled to an accurate background check as part of the Fair Credit Reporting Act.

Losing access to your ability to pay your bills as a result of such an error may entitle you to having your lost pay reimbursed.We recommend getting a free consultation and speaking with the Consumer Law Firm of Francis & Mailman, P.C. in order to make sure that you are fairly compensated.

Earlier in the year, we documented Jay’s experience getting accidentally deactivated from Uber for 6 weeks due to a simple clerical error. If a false positive can happen to a driver with 20,000 rides under his belt and a 4.9 star rating, it can happen to anyone.

Fortunately, Jay was able to drive for Lyft during that down time (and he actually hasn’t driven for Uber since), but it was a real PITA getting straight information from Uber and Checkr (the background check company).

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