It’s a question almost every driver will get from passengers: I don’t have a car seat, but can I bring along my [baby, toddler, small child]? Today, we have a guest post from driver Jeff Parrott, who explains what the rules really are, what drivers are expected to do, and how drivers can diffuse tense situations with passengers. Have you received a request for a child without a car seat? What are your best suggestions for handling this request?
The text came in just moments after I accepted her Uber ride request: “I have my daughter, but no car seat.”
I was quick to respond: “I’m sorry, I can’t take her without a car seat.”
For a second, I felt relieved that her text had spared us both an awkward encounter. There is nothing worse than pulling up to a requester’s address and seeing an adult standing there with a small child and no car seat. How angry will she be when I deny her? How much time will I waste explaining why?