Uber has been rolling out some big changes to the driver experience lately and today, they made another HUGE announcement – they are getting rid of upfront pricing and flat rate surge for drivers in California! But before we dig into all the details of this latest announcement, some background. By now, all drivers in California should be able to see where their passengers are going and see estimated earnings when they get a request. These new driver features were released by Uber in December 2019 and they garnered an overwhelmingly positive response from drivers. Nice work Uber!
Over the next couple weeks, Uber will be rolling out even more changes to the way drivers are paid and I’m glad to say that mile and minute rates will not be changing. If you’re outside of California, you might be wondering when these changes will come to you and the good news is that Uber has indicated that while these changes will only apply to California drivers for now, depending on how they’re received, they could eventually roll out nationwide.
There are three main components to these changes, which we will outline below. They are:
- No more Upfront Pricing – what passengers pay will again be coupled to what drivers receive
- No more Flat Rate Surge – Uber is going back to a surge multiplier
- Quest Bonus will now offer a lower service fee, instead of a bonus
If you don’t see all of the changes at once, don’t worry. Uber has said the Quest changes will likely roll out last, but all drivers in California should see these changes by the end of next week. Uber is implementing a city by city rollout for these changes with smaller to medium sized cities getting the new fare structure first and then all the big cities like Los Angeles, San Francisco, etc getting them later.
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