Harry here. Uber is constantly releasing new features and integrations on both the passenger and driver side of the app – some are more meaningful than others though. Today, senior RSG contributor Christian Perea takes a look at a new one called Trip Upgrade that has some interesting potential. Let us know in the comments whether you’re all for it or against it.
Over the last two weeks, Uber Trip Upgrade has been rolling out to select markets. This feature works by reassigning requests to drivers that are closer to the request that they originally accepted. The feature is part of Uber’s goal of doing everything they can to maximize efficiency in their dispatch system by minimizing wait times for passengers and drivers; aiming for the never-ending trip.
Whenever Uber launches a new feature like this, drivers are bound to be concerned with a lot of questions on how a new feature will affect their overall operations on the road. Drivers have good reason for this because a lot of these changes affect our profitability and the choices we make on the road.