Harry here. In June 2015, I shared an article from Scott Van Maldegiam about his experience being shorted on a few rides and what he did to resolve the problem.
Today, RSG reader and guest poster Jim Miller shares his strikingly similar experiences more than a year later. It’s interesting to note that Scott runs the Uber app on an Android while Jim uses an iPhone 5s. Jim will explain how to avoid being shorted and how to get it resolved if this does happen to you.