I don’t know about you guys but I won’t even try a new restaurant these days without reading the Yelp or TripAdvisor reviews first. It’s not that I don’t trust my own judgement but if there’s a resource available out there that will help me make a more informed decision why not use it?
I think we all fear trying the unknown because we’re worried that we may not like it. But by reading reviews and checking ratings ahead of time, this process should filter out a lot of the places that might not be up to par. If everyone dislikes the food at a certain restaurant, then we are likely to come to the same conclusion too.
As an Uber or Lyft passenger, you can’t quite filter out the bad drivers but you can rest assured that bad drivers won’t remain on the system very long. With Lyft, you need to maintain a driver rating of at least 4.6 (so a 4 star rating is actually a bad rating for drivers). And similarly with Uber, you need a rating of 4.5 or higher to stay active.
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Even though drivers have to go through background checks and with Lyft a test drive, there are still a few bad apples that will undoubtedly fall through the cracks. The ratings system is designed to catch those bad drivers and eventually remove them from the system. [Read more…]