One of the best feelings you can have as a rideshare driver is opening up your driver summary and seeing those big tips. A lot of people have their own methods to scoring the big tips but I wanted to share what I do.
1. Don’t Ask for It
Every passenger that gets into your car knows how tipping works. For drivers, no matter what you do or how nice you are, there are always going to be people that won’t tip. Forget about those guys, you want to focus on the people who do tip. The one thing that turns me off most as a passenger is when drivers ask for five star ratings or remind me to give them a tip if they liked the service. Dude I know I’m supposed to tip, you don’t have to tell me!
2. Make it Easy to Accept Tips
One of the big problems with the Lyft app is the tipping feature, nobody can figure it out! I’ve had people ask me how to tip and I’ve even had one guy show me that he tipped me but then I never got the tip. I think he forgot to confirm the tip or something like that. As drivers, we can’t do much about the functionality of the app but we can do everything in our power to help riders figure out how to tip.
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Once in a while you’ll get a rider who wants to tip in cash and personally, I have no problem with that. Until Lyft figures out a better way to give tips, I’ll take cash and say thanks. I’ll pretty much accept anything, I’ve even had a passenger buy me a beer once we got to our destination. [Read more…]