Passenger Resources

by Paula Gibbins on October 6, 2019 Leave a Comment

You Might See Rides from GoGoGrandparent

Have you ever received a ride request from GoGoGrandparent? You may have wondered what it was about or how your ride might be different. It turns out, GoGoGrandparent is just another way for passengers to get around, linking passengers (usually elderly) without smartphones to transportation network companies (TNCs) like Uber or Lyft. RSG contributor Paula Gibbins explains how GoGo works for passengers and what drivers can expect when they get a request from GoGo.

GoGoGrandparent is a company that works with TNCs like Uber and Lyft to provide rides to people who do not own or do not want to own a smartphone, which is required to order a Lyft or Uber. In this article, I will go over what GoGoGrandparent is and what they do along with what the request looks like for drivers.

Want More Tips? Deliver With DoorDash

Dashers receive tips on 97% of their deliveries. DoorDash has a tip button and encourages customers to setup "automatic" tips. Become a dasher here.

[Read more…]

by Jay Cradeur on August 1, 2018 Leave a Comment

12 Things I’d Like to Tell My Uber and Lyft Passengers

Do you ever wish Uber or Lyft would create a public service announcement for passengers, letting them know what they should or shouldn’t do before requesting an Uber/Lyft ride? We had senior RSG contributor Jay Cradeur create a list (along with your suggestions!) of what all drivers wish passengers knew before getting into their cars. Do you agree? Let us know in the comments below!

While driving for Lyft and Uber can be very rewarding, there are certainly more than a few pain points that can cause great frustration. Many of these frustrations involve our interactions with passengers. Sometimes they just don’t seem to get it. They don’t understand what it is like to be a driver.

I, and a few fellow drivers, have put together a list of 12 things we would like to tell our passengers. These are things we would not normally tell a passenger because we want to maintain our high ratings and earn a tip. Read along and see if you can relate to any of the suggestions below, which are presented in no particular order.

[Read more…]

by Jonathan Knope on July 30, 2018 1 Comment

How To Use Lyft: App Tutorial For Drivers & Passengers

Not everyone is as comfortable with smartphones as they’d like, so today RSG contributor Jon Knope walks through the driver and passenger side of the Lyft app.

Passengers: Click here to download the app and ride Lyft

Drivers: Click here to sign up to drive for Lyft

Learn How to Use Lyft

On this blog, we frequently get questions about how to operate the various rideshare apps – and how to use Lyft is no exception. To help answer those questions, we’ve put together a couple of video tutorials to walk you through every step on how Lyft works, both as a driver and as a passenger. We’ve also extracted the most important info into an FAQ format below each video. (For a walkthrough of the Uber apps, click here!)

How to Use Lyft

[Read more…]

by Will Preston on March 20, 2017 65 Comments

How I Learned to Stop Worrying and Love the Puke

Harry here. A lot of drivers are scared of passengers puking in their car but today, RSG contributor Will Preston explains how to puke-proof your vehicle and make some extra money while you’re at it.

Last year, I made over $1,100 in cleaning fees. When I mentioned that to Harry, he said that might make for an interesting article. A warning, though… if the words puke, vomit, or barf make you gag, stop reading and go read our review of tip boxes or something. You have been warned.

At $1,100 in cleaning fees, that means I increased my take-home pay by over 10% just by being ready for pukers. Whether you are planning on seeking out pukers or just making sure you’re prepared for them when it happens, this article should help.

Note: some of the links in this article are affiliate links, meaning if you purchase one of the items we suggest, we get a small percentage of the sale. This is at no extra cost to you and helps keep RSG running. Thank you in advance!

[Read more…]

by Jonathan Knope on May 18, 2016 10 Comments

Uber Partner App: How to Download & Use Uber for New Drivers

Harry here. If you’re a brand new Uber driver, learning how the apps work can be a challenge. Unlike Lyft, Uber has separate apps for passengers and drivers – and they each work a bit different.

Click here to download the Uber Partner App

Uber Partners and Drivers

Today, RSG contributor Jonathan Knope gives us a full walk-through of the Uber partner app and explains everything from how to do a pick-up as an Uber partner to how to request a ride as an Uber passenger. As a driver, it’s obviously important to know how the partner app works but it’s also equally as important to know what the passenger is seeing. In addition to the videos, you can also read on to find answers to frequently asked questions.

Uber Partner

[Read more…]