This was one of my favorite podcasts to record because I actually had someone to talk to for once. As some of you may know, my first four podcasts have been me talking for 45 minutes so I thought it would be a nice change of pace to have a guest on and do a little interview.
I don’t think I could have picked a better first guest because just from interviewing Rez I learned a ton of new tips, strategies and information that’s going to make me a better driver. Rez brings a ton of customer service experience and I think what makes him so unique is that he has experience in a wide variety of industries.
I know a lot of people approach rideshare with the attitude: “How hard can it be?”. But I bet those are also the same people who think they’re getting 3 and 4 star ratings because of the passengers. It’s easy to blame the app or blame the passenger for low ratings but I have never approached life with that attitude. Rez is the exact same way. He is always looking for a solution, not someone to blame and I think that’s what I enjoyed about his class so much.
This podcast is a great introduction to his class and if you enjoy what you hear, I highly recommend that you contact him for more info about his online classes. And if you mention ‘Rideshare Guy’ you’ll get a $5 discount off the price of the class!