Like with any job, there are going to be issues and concerns that come up from time to time. Knowing where to go and who to contact can save you a lot of hassle though when you do decide to reach out for help. Today, RSG contributor, Christian Perea takes a look at all of the best ways to contact Lyft when you need help.
If you haven’t started driving for Lyft yet, click here to sign up to drive
If you’re new to Lyft and want to ride as a passenger, click here to sign up
How to Contact Lyft Customer Service
Contacting a live person at Lyft HQ for driver support can be hard, even if you live outside of San Francisco where Lyft has traditionally centralized its operations. Some drivers outside of SF doubt that people actually work for Lyft. Many suspect the whole operation is run by hamsters. Others say that Lyft HQ is actually run by a cabal of cyborg Facebook profile bots with a knack for stylish hipster marketing material.
Since getting support from Lyft seems to be so hard, people tend to get frustrated and head over to RSG to get advice. We are pretty cool with, although we cannot offer you any hipster marketing material (We can’t find any wire-frame glasses and flannel that suit us in 90 degree heat).