It looks like Uber’s search for a new CEO is not going so well, but the difficulty in finding a replacement (if that’s truly the case) for Travis looks to be more complicated than just “internal divisions.” Could Travis come back to Uber in some capacity? Is he engineering his re-hiring? In today’s round up, senior RSG contributor John Ince covers the hold up for finding a TK replacement, an article about Uber being “too expensive” for passengers, and Uber cars catching fire.
If you’ve been driving for a while, you know probably know a lot of the driver lingo for Uber and Lyft: Surge, Quest, Boost, pinging, TOS, etc. But if you’re a new driver, these terms can be confusing. There’s no official Uber or Lyft manual (although you can check out our Ultimate Guides to Uber and Lyft!), so it’s not like you can even look up what all this stuff means.
Luckily for us, senior RSG contributor John Ince has been collecting rideshare abbreviations for us for a while and has put together the Ultimate Guide to Rideshare Driver Lingo. If you’ve ever wondered what a TCP is, or why anyone would “pee in the POOL”, John has you covered. Did we miss any lingo? Leave a note in the comments and, if it’s a good one, we’ll add it to this list!
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Last month, senior RSG contributor John Ince wrote a controversial post on the Seven Stages of Rideshare Separation, where he outlined the steps some drivers take from getting started to becoming disillusioned and quitting rideshare driving. That post generated a ton of comments and emails, and many people asked us why even bother driving if it’s so terrible? So today, John Ince is back, describing why many drivers remain in the game and continue driving – and why many drivers stay.
Recently I was having a power breakfast with an old friend, a relationship that dates back 30 years, and he was fascinated to learn that I’ve been driving for Uber. My friend then confided that his firm is one of the early investors in Uber.
Thirty years ago, I was on an upward career trajectory with degrees from both Harvard College and Harvard Business School, and I had hired him on his first job and served as his supervisor. Today I’m an Uber driver (writing these blog posts and a book about the experience) and he’s a finance rock star. Go figure. Once the awkwardness of our role reversals faded, he started asking me a lot of questions.
I described the experience honestly, explaining the plusses and minuses of the job, with special emphasis on the multiple ways Uber misrepresents the nature of the gig. After hearing all the bad stuff about Uber, he then asked the billion dollar question, “Why then are so many drivers still doing it?”
I took a deep breath. “The answer is not simple. Different drivers have different reasons,” I explained. “It has as much to do with broader societal trends as it does to do with Uber and Lyft.” Since that breakfast, I’ve had ample time to reflect on my response, and here’s what I’ve come up with for why drivers continue to drive for Uber and Lyft.
Harry here. With Uber including in-app tipping in all cities soon, will more drivers stay on the road and not quit or switch to Lyft? Senior RSG contributor John Ince covers the sharp drop in new driver retention by Uber, a new ruling on driver classification, and whether or not other rideshare drivers are to blame for accidents and drowsy driving.
Harry here. There’s no doubt that driving for Uber and Lyft is a good job for some, but a lot of drivers do end up quitting – there’s no getting around that. Today, senior RSG contributor John Ince takes a look at why so many drivers quit and what are the different stages that can lead to separation.
Well over a year ago, driver churn data from Uber leaked out, which indicated that within a year, over half of all drivers have become inactive or quit. I suspect that number is much higher now, with price cuts over the last few years and other well-documented sources of driver dissatisfaction.
This blog generally provides support to those who are still driving. However, you may be considering, have considered, or are temporarily sitting out on rideshare driving for various reasons. So I thought it appropriate to offer some support to the afflicted – those who are still driving but who are on the path to separation.