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3 Solutions to Solve Uber and Lyft’s Safety Issues

It’s no surprise to drivers that Uber and Lyft have some significant gaps when it comes to safety, particularly driver safety. But are there ways to make drivers (and passengers) safer? RSG contributor Paula Gibbins outlines three solutions to solve Uber and Lyft’s safety issues below.

As a driver and as a passenger of any rideshare service, safety is always a concern and something in the forefront of people’s minds. It’s especially true now with safety issues such as Samantha Josephson, who was killed after accidentally getting into the wrong vehicle. The accused killer posed as her Uber driver.

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Other safety issues have long been a concern. There are several cases where passengers have assaulted drivers. Some of these instances have also occurred even when the driver has a dash cam that is sure to catch the act. Yet this hasn’t stopped people from attacking their drivers.

Ridesharing is a wonderful service that has filled in a gap in transportation options. And while the majority of rides go off without a hitch, there are always those bad apples on both sides that can ruin it for everyone.

So, what can be done to keep both drivers and passengers safe?

Burnt Out Talking To Passengers? Deliver Food With Caviar!

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Here’s What Drivers Should Expect from Uber Comfort

Have you heard of Uber Comfort? It’s a new program Uber is beta testing in cities across the country, including Austin, Phoenix and Atlanta. RSG contributor Paula Gibbins covers what Uber Comfort is, its roll out in cities nationwide, and how it’s affecting drivers.

Has Uber Comfort rolled out in your city? Let us know in the comments or via email how it has affected you and your earnings.

Uber Comfort sounds pretty good, doesn’t it? Well, it was a bit of a shock for drivers in the Phoenix area when it was recently beta tested without their knowledge or consent. I spoke with a driver in Phoenix about his experience and while it was a shocker to begin with, he does see the overall upside of Uber Comfort. Unfortunately, the beta test roll-out just wasn’t quite handled very well.

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Lyft is Replacing Prime Time with Personal Power Zones

Today is the rideshare driver strike across the country. Learn more about the first strike and why it happened here, and follow along on Twitter as Harry attends the strike in LA. For more information on strikes planned across the country, visit the Rideshare Drivers United page here.

Lyft recently rolled out new Personal Power Zones in cities across the country. What are ‘personal power zones’ and how do they compare to Uber’s ‘new’ surge? RSG contributor Paula Gibbins answers those questions, plus how Lyft’s Personal Power Zones will affect drivers, below. 

About a week ago, I got an email from Lyft with the subject line “Now available: Personal Power Zones”. Obviously, I was intrigued right away. What does this mean for me as a driver? Is this going to be better because it’s personalized, or will it detract from earning potential? For some reason, I think I knew the answer without having to read the e-mail.

Today, I’m going to dive into what these new Personal Power Zones are that are replacing Prime Time and what they may mean.

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331 Rides in 1 Week: See How This Las Vegas Lyft Driver Broke His Own Driving Record!

The last time we put out a call for record-breaking rides (and earnings), you delivered! James E. shared that he regularly does 130 rides a week, a number we found astonishing (and no else broke!). However, on a recent call for record-breaking rides on our Facebook page, we found one driver who truly shattered the record. RSG contributor Paula Gibbins interviews this Las Vegas driver who gave over 300 rides – in one week! – and how he did it below.

Everyone has their great weeks where they get more rides than they’ve ever had before and earn more money than they anticipated. But what about record-breaking numbers? Let’s take a look at Jason Howard, who completed 304 rides for Lyft in one week and then shattered his own record a couple of weeks later with 331 rides.

Here’s a quick introduction to Jason. He started driving for Lyft in Dallas, Texas on Dec. 31, 2015. He uses the Express Drive program with Lyft to use a vehicle without having the debt of owning his own vehicle. He’s recently moved to the Las Vegas area and that’s where he completed his record weeks.

Are you looking for a vehicle to drive with Uber or Lyft? Take a look at our guide to finding the best car rental option for Uber, Lyft, etc. here.

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Uber Didn’t Give This Driver a Sign Up Bonus – Now He’s Suing

What would you do if you didn’t get a promised sign up bonus? That’s a question one Uber driver was faced with recently, and what he found in pursuing his bonus might surprise you. RSG contributor Paula Gibbins shares this reader’s story of pursuing his sign up bonus.

Recently, an unlucky Uber driver reached out to us about not receiving his sign up bonus. Curious, we wanted to know if this was common, what Uber’s reason was, and what options drivers have if they are denied their sign up bonus (or guarantee). Here’s the story of Rob Jones (his real name will not be used due to his current legal battle with Uber).

Rob has been a driver with Uber for less than 90 days. He was told he’d receive a $525 bonus for completing 100 rides within his first 90 days of driving. “I finished the required rides in under 30 days,” said Rob. “I have emails and chat transcripts with Uber customer service representatives that all confirm that a bonus would be paid once the 100 rides are complete.”

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