Don’t have a smartphone to order an Uber? For some passengers in Toronto, this might not be a problem – just order at a kiosk! Senior RSG contributor Paula Gibbins covers a new type of rideshare-ordering kiosk Uber is testing out in the Toronto airport and how it could affect drivers in the future.

Uber is testing something new in the airport in Toronto. It’s on a trial run at the moment so it might not get off the ground in other areas of the world, but today we’re going to take a dive into what it is, how it works and what significance it might have for drivers.

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It’s probably happened to you: you pull up to pick up your passenger only to discover they’d also like to bring their furry friend. Whether or not you take them (and their pet – not service animal) is up to you, but now Uber is making it easier for drivers in some cities to accept pets and receive additional payment for transporting them. RSG contributor Chonce Maddox Rhea shares what you need to know about Uber Pet below.

Uber is changing up the ride experience for both drivers and passengers with the new Uber Pet feature. Uber Pet will launch in select cities on October 16 and allows passengers to communicate to their driver that they’ll be bringing their pet on the trip as well.

Prior to this feature being launched, passengers who wanted or needed to bring a pet on their Uber ride often took a shot in the dark – or just did it anyways. The only options were to try to contact a driver ahead of time or utilize the service animal policy if it applied.

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Recently, RSG reader Josie sent us an alert about Uber removing the driver referral program from her market in Denver. We put out a call on social media wondering if other drivers had seen the same thing, and you responded in droves! Senior RSG contributor Jay Cradeur investigated which cities have lost their driver referral program, what drivers are saying about it, and how this could impact drivers’ earnings.

Say what?  Yes, effective September 18, 2019, Uber is canceling its driver referral program in multiple markets across the country. Several RSG readers have informed us of their experiences receiving notifications from Uber notifying them that the referral program has been canceled – but find out why most drivers have been supportive of this new policy. Let’s dive into the meat of this surprising new Uber policy and what it will mean for drivers.

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