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6 min read

    6 min read

    Here at The Rideshare Guy, we’re always looking for new services and apps to help you diversify your driving or delivery services. Senior RSG contributor Paula Gibbins profiles a new delivery service similar to Amazon Flex called Point Pickup. Her experience and takeaways below!

    As you probably know, there are a lot of delivery services out there from GrubHub to Postmates to DoorDash and more. One more to add to the list is Point Pickup.

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    Point Pickup is similar to Postmates or Instacart – with Point Pickup, you’re delivering groceries. How is Point Pickup different from Postmates, then, or Instacart, and should you sign up for Point Pickup? I recently tested out Point Pickup and wanted to share my experience.

    Point Pickup not available yet in your city? Be sure to sign up for these other delivery services here:

    Point Pickup

    Point Pickup is a Connecticut-based delivery system that allows for same-day delivery of items ordered by customers. Their site states, “We’ve built a platform to enable any type of delivery starting at the middle mile (i.e., deliveries to the location before the customer’s home) all the way to the last mile.”

    They boast low costs due to eliminating the middleman while not limiting themselves to servicing only one industry. Point Pickup serves big box and miscellaneous retail, grocery, liquor and specialty foods, automotive, pharmaceutical and laboratory, and many others.

    Technically, Point Pickup is available from Manhattan to New Haven, CT, Suffolk County Long Island, and also Boston West to Framingham, MA; however, it’s clearly available for drivers to sign up in any location. On their location map site, Point Pickup states, “We have expanded! If you have a request outside any of our shaded regions, please try us! Many times, Drivers will be available to complete your request.”

    Point Pickup is similar to Amazon Flex. With Amazon Flex, you have to wait for a driver job to actually be available, whereas Point Pickup is more aligned with Uber — as long as you pass the background check, you’re ready and available to do pickups.

    Another big difference between Amazon Flex and Point Pickup is that with Amazon Flex you have to follow a schedule, or a block of time you set aside for driving. For Point Pickup, you set a “working schedule” but you can deliver at any time.

    What Are You Delivering?

    The majority of delivery requests in my area are picking up from a Walmart and delivering to the customer who had ordered their items online. There are also a few requests that are actual packages to pickup and deliver, but I’m not certain of the nature or size of these packages.

    As part of the app, you can specify what you are willing to deliver:

    I’m able to handle all of the options and didn’t want to prevent myself from being able to receive any and all requests, so I keep them all selected.

    You’re also able to say if you have certain qualifications as a driver that might open you up to other requests:

    I don’t have any special qualifications like that, so I am limited in that respect. It isn’t clear from their app or website if you might be entitled to more compensation if you do a delivery that requires one of these specialities.

    Signing Up for Point Pickup

    The sign-up process is pretty simple for Point Pickup, keeping in mind they currently do not have a referral program, so it’s every man for himself. When signing up, Point Pickup asks for identifying information such as your driver’s license number to prove you’ve got a valid license along with your Social Security Number (SSN) and your bank information so you can get paid.

    Along with the sign up process, you are sent an email showcasing the following driver requirements:

    Now that you’ve got the app and are signed up as a driver, it might take a few days for the background check to go through. In the meantime, it might be worthwhile to watch their driver videos located here:

    There are a total of four videos that will help walk you through what you do as a driver for picking up and dropping off, as well as give you different scenarios for what might go wrong and how to handle them.

    Setting a Schedule and Working Area

    I love that you can set a schedule, so you’ll only receive requests that fit into that time frame. For example, I have a day job, so I cannot do delivery during that time, but would be available before and after it, and basically anytime on the weekends.

    You can also set up a driving zone. For Point Pickup, I’ve noticed this part of the app could use some improvements. For instance, I set my zone to be within 30 miles of my location under “Roaming Location”. But, for some reason, I got requests outside of that zone. My first pickup I had the opportunity to claim was 49 miles from my location according to Google Maps:

    For only $11.17 payout, it was not worth my time or effort to drive 49 miles from home and then have to do the same back again. That is just plain laughable.

    I’ve gotten a lot of similar available jobs, but have not taken them for that same reason. It was not worth my time or gas to drive that far out of my way. So, I tightened up my parameters for how far I’m willing to drive to do these. The app still sends me regular requests that are well out of that zone, so that has been a bit frustrating for me.

    Is It Worthwhile?

    Overall, I think it’s worth having this app and being open to these deliveries for a little extra cash. As usual, it’s completely up to me if I want to accept a delivery or not. If I feel like one is too out of my way, I don’t have to take it. Or if I don’t feel like it will pay enough, I don’t have to take it.

    They give you the tools you need to succeed, such as training videos and emails with more information regarding their expectations of their drivers:

    All in all, it’s not all that different from any other delivery apps. One notable exception is that tipping is not encouraged. Quite the opposite: they specifically ask that drivers not ask for a tip. We’re allowed to accept them if offered a cash tip, but we’re not allowed to ask for them and there’s no way to tip within the app. And, as we know from experience, it’s a lot less likely to get a tip when there’s no option to do so within the app.

    I’ll definitely keep this app around and take a look for available jobs, and it’s not a bad idea to have Point Pickup in your rotation of delivery services. Point Pickup may not have a lot of opportunities in your market right now, but hopefully we continue to see them grow!

    Had you heard of Point Pickup before? Do you think you would sign up for them if they’re available in your city?

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    -Paula @ RSG

    Paula Gibbins

    Paula Gibbins

    Paula Gibbins, a graduate of Augustana University, Sioux Falls, is a part-time rideshare driver and a full-time proofreader. She is based in Minneapolis/St. Paul. In her free time, Paula enjoys reading, playing board games and participating in trivia nights.

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