Contents:

    Listen to this episode on your phone here.

    I’m excited to bring you this episode – it’s a recording from the conference I organized, Curbivore. Titled ‘Delivery from the Front Lines’, this panel interview I hosted features Uber’s Vice President of Product, Sachin Kansal, and Uber Eats courier Barbra Watkins. This is a unique discussion because rarely do conferences, even ones about the gig economy, feature voices from the gig worker community. Barbra had a lot of great one-liners and was an excellent panelist, as was Sachin. Can’t wait for you to take a listen!

    Fetch App

    Panel Interview

    • Sachin Kansal, VP of Product for Uber
    • Barbra Watkins, Uber Eats courier
    • Sachin worked with taxi drivers at the beginning of his career, moved to Uber
    • Barbra started driving on the recommendation of a friend, almost quit her first day!
    • Switched to Uber Eats during the pandemic

    Why Deliver Food?

    • Enjoys being able to get out of the car!
    • Can be difficult to find apartment complexes, not always enjoyable to climb multiple flights of stairs
    • Benefit to deliver food during the pandemic, too
    • Customers: please come out for your food! Especially if you live in an apartment complex

    Feedback from Couriers

    • Important to have a dialogue with drivers and couriers
    • There are focus groups, Slack groups and other ways to get feedback
    • Sachin has been driving for the last four years and still goes out to drive
    • Need to see what is happening on the ground!

    Delivery is Moving to the Curb

    • This is difficult for drivers! They can get tickets if they double park downtown
    • This is something Uber is aware of – it’s tricky
    • On Uber’s side, they’re trying to balance the algorithm so there aren’t too many couriers arriving at one place at the same time
    • Don’t necessarily need to be replaced by robots

    Show Notes

    Curbivore YouTube Channel

    Delivery from the Front Lines from Curbivore – YouTube


    Deliver Food With Doordash!


    - Available in over 4,000 cities in the U.S., Canada, and Australia
    - Earn extra money for your goals
    - Work wherever and whenever you want

    Click here to sign up and get started today.

    Get started as a gig worker today! Learn more:
    - Is driving for Doordash worth it?
    - Postmates Driver Pay
    - Instacart Shopper Pay
    - Uber Eats Driver Review
    - Best food delivery service to work for
    - Rideshare insurance


    Curbivore Recap & Highlights – YouTube

    Harry Campbell

    Harry Campbell

    I'm Harry, the owner and founder of The Rideshare Guy Blog and Podcast. I used to be a full-time engineer but now I'm a rideshare blogger! I write about my experience driving for Uber, Lyft, and other services and my goal is to help drivers earn more money by working smarter, not harder.