Contents:

    I love companies like Postmates, DoorDash and Instacart because time is important to me now! If there’s an opportunity to save 20-30 minutes, sign me up! However, a lot of the news out there describes delivery services as a nightmare: low pay, problems with orders, etc. Is food delivery an illusive proposition? Not according to this episode’s guest!

    If you’d like to read a transcript of this podcast, please click here.

    Fetch App

    ————————————————————————————————————

    Earn Free Gift Cards For Uploading Receipts

    Fetch Rewards is an extremely popular cash back app that is growing like crazy right now and this app offers plenty of opportunities to earn cash back on everyday things you buy from ANY store. Sign up here or read our review.

    Get started as a gig worker today! Learn more:
    - Is driving for Doordash worth it?
    - Postmates Driver Pay
    - Instacart Shopper Pay
    - Uber Eats Driver Review
    - Best food delivery service to work for
    - Rideshare insurance

    ————————————————————————————————————

    Intro

    • Today I’m talking with Chris Baggott, co-founder and CEO of ClusterTruck
    • Full-stack delivery company
    • Don’t forget to check out one of my favorite podcasts, the Smarter Cars podcast!
    • Favorite episode recently was an episode about the transportation landscape + micromobility solutions (check it out below)

    Intro to Chris Baggott

    • Chris Baggott has been a leader in data-driven software for a long time now
    • In 2015, he brought his tech background to ClusterTruck
    • Delivery-only kitchens
    • Goal is to make delivery efficient!

    ClusterTruck

    • Software-forward delivery-only kitchen
    • Control driver fleet (1099 drivers), software, everything (vertically integrated)
    • Operating in two locations in Indianapolis, and one in Denver, Columbus and Kansas City
    • Launched in 2016

    What Makes ClusterTruck Unique?

    • Vertically-integrated, don’t work with brands
    • Single location that is central to where the food is made, distributed
    • Models like GrubHub don’t, can’t work
    • Drivers are more important in ClusterTruck model

    ClusterTruck + Business Impact

    • Actually spend less on driver costs
    • Free delivery for customer – but customers have skin in the game, too (have to meet the car and get their food)
    • Single point system (less time spent driving around, wasting time)
    • Not a cloud kitchen!
    • Kroger partnership

    Biggest Challenges for Current Delivery System

    • The driver piece!
    • Take the worst job in the gig economy and make it the best
    • Customer loyalty
    • Training-aspect for customers, but it’s worked for ClusterTruck

    Future of Delivery Service

    • Who is making money in the current delivery system we have now?
    • Not drivers, not companies
    • Inefficient system
    • ClusterTruck is the only profitable model in delivery right now

    Outro

    • Big thanks to Chris for coming on the episode! If you’re in one of the cities where ClusterTruck is available, give it a shot as either a customer or courier!
    • Would love to hear about your experience – reach out to me!

    Show Notes

    Harry Campbell

    Harry Campbell

    I'm Harry, the owner and founder of The Rideshare Guy Blog and Podcast. I used to be a full-time engineer but now I'm a rideshare blogger! I write about my experience driving for Uber, Lyft, and other services and my goal is to help drivers earn more money by working smarter, not harder.