Slowly but surely it looks like the Uber/Softbank deal is going through, but what does this deal mean for the future of Uber? In other news, how safe is Uber? A new case in the courts is demanding passenger safety information from Uber, but is it in Uber’s best interests to release this information? These questions addressed by senior RSG contributor John Ince – plus, a new study says raising rates on passengers wouldn’t increase driver earnings.
Today we have a “who did it?” mystery for you that all drivers face: who dinged me? It’s a conundrum all regular drivers face after a while on the road. We did a great job navigating, made our passengers laugh, gave them space – everything was perfect. Yet our rating dropped from 4.81 to 4.79. Why? Today, senior RSG contributor John Ince lays out the clues, and you identify the culprit.
Saturday night. It’s 2 a.m. and I’m feeling good after six hours of driving nonstop. The rides have all gone well enough, which is often the most you can expect from an evening. Surely the ratings will be good… but they’re not.
My star average has plunged from 4.81 to 4.79. How could that be? There’s only one possible explanation: someone dinged me and gave me a 1 star rating.
Since a passenger can rate you months after the ride, it could have been almost anyone: tonight, a week ago, a month ago. I do a mental scan trying to figure out who might be the offending party.
Help me out here folks. This is a who-done-it and you’re the sleuth. We’ve got to figure out who dinged me? Here are the clues, the possible motives, and the suspects.
Make Every Mile CountDid you know that every 1,000 business miles can generate $535 in tax deductions? Never miss another mile with the new QuickBooks Self-Employed automatic mileage tracker.
A lot happened this week with Uber and Lyft, and today’s round up asks hard questions about how Uber and Lyft vet their drivers – and passengers. Today, RSG senior contributor John Ince covers the latest on driver screening, safety, and the return of Travis.
It was a relatively quiet week with Uber and Lyft, giving us a chance to catch up on some in-depth reporting on Uber’s CEO, Dara Khosrowshahi and how the media is reacting to Uber’s 180 Days of Change. Today, senior RSG contributor John Ince breaks down the media response to 180 Days of Change and shares an interesting profile of Uber’s new CEO.