Here at The Rideshare Guy, we take reader questions seriously, so when one DoorDash reader reached out to us about delivery orders getting pushed back, we had to look into it. Do some restaurants delay service for DoorDashers, Postmates couriers and others in favor of their own delivery orders? RSG contributor and Dasher extraordinaire Dash Bridges investigated and shared his findings, plus more Dashing tips, below.

We recently received a question from one of our fans on Twitter asking us whether or not restaurants are pushing delivery orders back in favor of other customers or higher priority orders. Here’s what this reader specifically asked:

‘Have you ever heard of restaurants, chain restaurants in particular, pushing delivery orders back, sometimes indefinitely?’

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Amid the recent news of DoorDash tipping and pay to couriers, DoorDash’s new Community Council may have been overshadowed. RSG contributor and Dasher extraordinaire Dash Bridges shares what the Dasher Community Council (DCC) is, how to become a DCC member, and suggestions for the DCC when it meets.

For those of you outside of the food delivery game, here’s a quick update: DoorDash is ROLLING. Recent industry news shows that in November 2018, DD overtook Uber Eats as the 2nd most popular (by sales) food delivery service. Then in May, with a 32.0% overall market share, it surpassed GrubHub to go #1. That same month, it was revalued at $12.6 billion.

Furthermore, in past days news emerged that Postmates is exploring a sale. Potential buyers include none other than DoorDash itself. As expected, the food delivery segment of the gig economy is consolidating, and DoorDash is rising above the rest.

I’ve been delivering for them since 2016 and have noticed a lot of changes to driver pay and how they assign orders, so if you’ve thought about giving DoorDash a try, now’s a great time to sign up to be a Dasher!

You can read more about the sign up process and what it’s like to be a Dasher here.

• DoorDash Tips and Tricks: How to Maximize Your DoorDash Income
• Can DoorDash Drivers Really Make $17.50 an Hour?
• What’s it Like to Be a DoorDash Driver in 2019?

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In the midst of some not-so-great news for DoorDash (or Dashers), DoorDash has been trying to improve its image and be more transparent. Dasher extraordinaire Dash Bridges recently took part in a discussion about DoorDash pay, transparency and more. He shares how the discussion went and how it may impact Dashers going forward below.

Recently, DoorDash founder and CEO Tony Xu wrote a blog post about improvements to the Dasher Experience. It was newsworthy enough that I wrote about their attempts at pay transparency here. Xu’s post contained a defense of its controversial tipping payout policy, so we assumed it was full steam ahead.

Then on Wednesday, July 24, us Dashers woke up to an email that said, in part:

“While we continue to hear from Dashers that the model generally works for you, to serve Dashers well over the long term, we also have to serve the consumers who use our platform. I did not think that we could continue to do right by you if there were some customers who felt like their tip did not matter.

So what does this mean for you? It means we will soon announce a new pay model where any customer tip will be independent of DoorDash’s contribution for that delivery. It also means that we’ll need your input as we develop other details. Stay tuned for ways to continue to have your perspective heard.”

Apparently the tips-as-DoorDash-subsidy narrative filtered its way to enough customers that it created a problem on the consumer side. And THAT, as opposed to Dasher outrage, led to the policy revision. Weird how the world works, right?

Interested in learning more about DoorDash? Check out our latest articles, including:

• Sign up to drive for DoorDash
• DoorDash Pledges Pay Transparency
• Can Dashers Really Make $17.50 an Hour?

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