Here at RSG, we try to cover what’s important to drivers (rideshare and delivery), which is why when some of you emailed to let us know DoorDash/Instacart might have been doing something shady with tips, we had to investigate. It’s now become national news, but are DoorDash and Instacart really stealing delivery drivers tips? Senior RSG contributor and deliverer extraordinaire Dash Bridges takes a look into this claim and more.
Over the last couple weeks, we’ve seen a lot of outrage over allegations that Instacart (and DoorDash, AND Amazon Flex) has been stealing your hard-earned customer tip money. Is this true?!?
Technically, no. Not really.
Eh. It might depend on how you define ‘tip’.