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What’s it Like to Ride in a Driverless Lyft Car?

Curious as to what it’s like to ride in a “driverless car”? Senior RSG contributor Will Preston was lucky enough to get a ride in one of Lyft’s driverless cars while in Las Vegas. In this article, he covers what the experience was like, the unique features and challenges of driverless cars, and more.

When I landed in Las Vegas and opened my Lyft app, I was very excited to see a message that told me that Lyft was test driving driverless cars in Las Vegas. The app let me know that getting a ride in such a car was a possibility, but only if I opted into the experience. As a driver who wonders if we will all be replaced someday by robots, and as a nerd who loves technology, I immediately said yes!

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FarePilot shows you hotspots to help you get more rides. Download it here.

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6 Best Ways to Contact Lyft Customer Service for Fast Support

Like with any job, there are going to be issues and concerns that come up from time to time.  Knowing where to go and who to contact can save you a lot of hassle though when you do decide to reach out for help.  Today, RSG contributor, Christian Perea takes a look at all of the best ways to contact Lyft when you need help.

If you haven’t started driving for Lyft yet, click here to sign up to drive

If you’re new to Lyft and want to ride as a passenger, click here to sign up

How to Contact Lyft Customer Service

Contacting a live person at Lyft HQ for driver support can be hard, even if you live outside of San Francisco where Lyft has traditionally centralized its operations. Some drivers outside of SF doubt that people actually work for Lyft. Many suspect the whole operation is run by hamsters. Others say that Lyft HQ is actually run by a cabal of cyborg Facebook profile bots with a knack for stylish hipster marketing material.

Since getting support from Lyft seems to be so hard, people tend to get frustrated and head over to RSG to get advice. We are pretty cool with, although we cannot offer you any hipster marketing material (We can’t find any wire-frame glasses and flannel that suit us in 90 degree heat).

Contact Lyft Customer Service

Contact Lyft Customer Service

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Lyft’s New Weekly Ride Challenge Bonus is Live

With the end of Lyft’s Power Driver Bonus comes something new: the Weekly Ride Challenge. What is the WRC and how could it impact drivers? Senior RSG contributor Jay Cradeur covers what the WRC is, how it’s different from Lyft’s old PDB and how these new changes may impact drivers.

Recently Lyft announced the end of the Power Driver Bonus.  However, we did not know what would take its place.  We knew there would be no car requirements for this new bonus, which means even if you have a car older than 2011, you could still qualify for the bonus.

We knew that the concept of Peak Hours and requiring drivers to drive at specific times of the day would no longer apply.  We also knew that the bonus would change on a weekly basis, according to Lyft, based on “driving behavior, and current market conditions.”  On August 27th, Lyft let us know what they had to offer.

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Goodbye To Lyft Power Driver Bonus – I’ll Miss You

Last week, several drivers reached out to share emails they received from Lyft about upcoming changes to Lyft’s Power Driver Bonus. Senior RSG contributor Jay Cradeur also found out about these changes in person, so we had Jay investigate what’s happening and how Lyft and Uber bonuses have changed over the years.

Every week, for the past 6 months, I have been earning hundreds of dollars extra per week thanks to Lyft’s Power Driver Bonus.  But last week, when I was in the Lyft Hub to discuss car options, my Lyft representative told me the Lyft Power Driver Bonus was going away.

The Lyft rep said there would be no car restrictions, nor peak hours, nor acceptance rate requirements.  Hmmm, I thought to myself, “But can I still earn an extra $500 per week?”

Over the years, Uber and Lyft have both tried various iterations of bonuses, all in an attempt to buy drivers’ loyalty.  Let’s look over the recent history of the Power Driver bonus as we prepare for the unveiling of Lyft’s latest offering.  At the end of the article, I’ll share with you the information Lyft has provided us so far (including new bonus names!).

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Want to See Where Your Rider is Going? You May Be Able to Now

Have you ever wished you could see where your passenger is going before you accept the ride? It’s one of many features drivers wish Uber and Lyft would add, but Uber and Lyft have resisted adding it… until now. Today, senior RSG contributor Christian Perea discusses the new feature Uber and Lyft may be adding to the Uber and Lyft driver apps.

Over the last month, Uber and Lyft have both been piloting a new feature that allows drivers to see more information about their trips before they accept them. The pilot provides drivers with the estimated duration of trip, and Uber’s in particular will even tell you the general direction of the request so the driver will know what to expect – all on the acceptance screen.

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