Are you ready to drive passengers with Uber instead of just food with Uber Eats? If so, you may be wondering how to switch your Uber Eats to Uber Driver mode. Below, senior RSG contributor Paula Gibbins outlines the easiest way to switch from Uber Eats to Uber driving mode.
The first thing to keep in mind is that the vehicle requirements for driving passengers on Uber is stricter than for Uber Eats. This is for a number of reasons—reliability, safety, etc.
Vehicle requirements also vary by region. If you’re unsure what the Uber driver requirements are in your area, check out this link taken from Uber directly. You may need to update to the city where you drive.
The minimum vehicle requirements in Minneapolis, where I drive are:
- 15-year-old vehicle or newer
- Vehicles that are between 11 and 15 years old must have fewer than 150,000 miles
- 4-door vehicle
- Good condition with no cosmetic damage
- No commercial branding
- Have a valid Minnesota or Wisconsin driver’s license
Other requirements for my area include passing a city knowledge survey. On Uber’s website, they will give you information to study/brush up on in order to pass this city knowledge survey.
If your vehicle qualifies for more than one category, you’ll be able to drive under any and all that you wish. For example, I have a Grand Caravan. This means I qualify for UberX and UberXL because I’m able to seat up to 6 passengers (5 during the pandemic). These available options vary by region as well.
Making the Switch from Uber Eats to Uber Driver
Here’s where it gets fun.
If you haven’t already, you’ll need to have your driver’s license, vehicle insurance and registration ready if you’re planning on driving in the U.S. You may also be subjected to another background check, depending on your location.
On the Uber website, they recommend the following:
Make sure all required details are clearly visible, upload your driver’s license first, upload one image or PDF at a time, and submit original documents only.
If doing the above does not allow you on the platform as an Uber driver, consider contacting support. For that, you have a few options. In-person support is available in most major cities, and is currently subject to availability due to the pandemic.
Find a full list of ways to contact Uber here.
To check availability, go to the Help section in your Uber Driver app, then Book an in-person appointment, choose an issue you need help with, and tap Schedule an appointment. Or go to the website and book an appointment there.
They also offer 24/7 phone support. To speak with an Uber agent, go to the Help section of your Uber Driver app, tap Call Support and you’ll be connected with someone who can help you.
Start with clicking the three bars in the upper left-hand corner of your app.
Next, click on “Help” at the bottom.
Finally, scroll to the very bottom of the page on the Help tab and click on “Call Support”. A support number will populate in your phone keypad and you can call from there. Here is the number I received when I clicked on it: 1-800-593-7069.
When you call, it will help to confirm that you’ve been delivering for Uber Eats but would like to do both deliveries and driving passengers on the platform moving forward.
Another possible way to make the switch is within your Uber Driver app. Go into the menu and select Account, and then Work Hub. From there, it will populate with other options for you to earn with Uber. I don’t do Eats, so here’s what mine looks like:
It shows me that I’m able to sign up for Uber Eats, pet-friendly trips and that I can search for other companies that are hiring nearby.
How to Handle Issues
One delivery driver said that an issue he came across while trying to make the switch was that when he clicked on the “sign up to drive” button, it asks him to make an account, which he already has. So, he ends up in an endless loop of not knowing what to do.
If you come across this issue, it’s probably easiest to just jump to calling Uber Support at 1-800-593-7069.
Have you gone from delivering to driving passengers? How did you do it?
-Paula @ RSG