Christian Perea - Page 2 of 19

by Christian Perea on August 1, 2017 15 Comments

Cargo Pays Rideshare Drivers To Hand Out Snacks To Passengers

Most drivers don’t offer snacks and candy but Cargo is a new start-up that provides drivers with a vending machine-box full of snacks (and other goodies) and pays drivers to hand out or sell these goodies to passengers. Today, senior RSG contributor Christian Perea breaks down how Cargo works and how you get paid. Want to sign up with Cargo? Use our link here.

Cargo is a startup based in New York that is launching a vending machine-box full of snacks and supplies for passengers (many of which are free!). They send a “Cargo” box along with anything that goes inside it to drivers. Drivers then earn money on the side by being paid for whatever is sold or given away through the Cargo box. Basically, instead of paying for a bunch of snacks to increase your tips and ratings, Cargo will send you everything you need AND pay you in the process. You also get some free snacks for yourself 😉

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by Christian Perea on July 25, 2017 30 Comments

Uber Announces 24 Hour Phone Support, Ratings Protection and More

More big announcements from Uber! Staying true to their ‘180 Days of Change’, Uber has announced some big new changes for drivers coming to the platform this year. Senior RSG contributor Christian Perea outlines all the upcoming (positive!) changes for drivers. Let us know in the comments which ones you’re looking forward to the most.

Uber announced their second round of changes for drivers in their “180 Days of Change” campaign this morning. The second round focuses on making support better, faster, and more reliable for drivers who have long complained of slow response times, inconsistent answers, and policies around ratings that punish drivers for things outside of their control.

This includes the launch of 24-hour phone support for all drivers in the US and Canada, Ratings Protection, and other improvements that should reduce the amount of mystery and stress drivers experience when dealing with support.

It’s pretty tough to top the first round of changes, which included adding a tip option in the driver app, but this round is still significant because Uber is finally addressing enduring and structural problems that I have heard drivers complain about for a long, LONG time. I’ve included all of the changes below along with my take on the ones that matter most.

If this round seems underwhelming to you, Uber still plans to announce four or five more waves of changes for drivers in the coming months. So stay tuned.

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by Christian Perea on July 19, 2017 17 Comments

Big Changes Arrive For Lyft Line and (Probably) UberPOOL

Big changes are coming to Lyft Line, and it looks like UberPOOL may follow suit! But did Lyft really come up with this rate increase for drivers, or were they spurred to do it by Uber? Senior RSG contributor Christian Perea outlines what this rate increase for Lyft Line means for drivers, and what we may expect to see from UberPOOL.

We got some good news about shared rides on July 13th when Lyft announced they would increase what they pay to drivers for Lyft Lines to match the pay for Lyft Classic. In the past, Lyft drivers actually earned less per mile and per minute on Lyft Line rides than they did on regular Lyft rides.

But now, Lyft drivers will get paid based on of the same rate card as Lyft Classic. This move is significant because it’s the first time ever that a rideshare company has announced a nationwide price increase for drivers (even if it’s just limited to Lyft Line).

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by Christian Perea on July 17, 2017 15 Comments

2017 Rideshare Lawsuit Roundup: Will We Ever Get A Settlement Check?

Have you been wondering what’s going on with all of the ridesharing lawsuits? We have been, too! Today, senior RSG contributor Christian Perea investigates all the pending litigation against Uber and Lyft, and gives us an update about when we (might) see a resolution – and possible payout. Did we miss anything? Leave an update in the comments below.

If you’ve lost track of all of the lawsuits piling up against Uber (and others), then you’re not alone. There are a lot out there, and some are pretty serious. These cases often take years to wind their ways through the court system, and most of them haven’t even been figured out yet.

I’ve sorted the biggest lawsuits into two groups: lawsuits involving drivers (and possible settlement checks) and lawsuits that have huge implications for the rideshare industry.

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by Christian Perea on July 14, 2017 13 Comments

Uber Increases Their Booking Fees Nationwide (Again)

Last week, Uber announced that they would be raising the booking fee for a second time this year. The first time around, the increase amounts ranged from $0.20 to $0.35, depending on the city, and it meant Uber was going to take a larger commission from each ride. This time around, the booking fee is going up by $0.15 – $0.50 in non POOL cities and by $0.20-$0.30 in POOL cities on X and POOL.

Uber advertises a 25% commission to new drivers but when you include the booking fee, their median commission is actually closer to 40%. Now it will be even higher. Uber made this announcement to all drivers last week via email and in the driver/rider apps. Uber says the increase is due to safety, operational and regulatory costs. And although drivers will still get paid the same amounts, it does mean that passengers will pay more for the same ride and Uber will keep a larger cut.

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