Back in December, RSG contributor Jay Cradeur was deactivated by Uber for seemingly no reason. Jay chronicled the saga here, and today he has an update for us: he’s been reactivated! Here, his warning and advice for drivers who find themselves deactivated by Uber (or Lyft).
A couple weeks ago I received a call from a Customer Support Representative at Uber to tell me my account had been reactivated.
“You are back online!”
She said the background check issued had been resolved, but the rep did not tell me why I had been deactivated. I can assume there was some sort of technical glitch that impacted me and many other drivers.
In total, I was offline for 6 weeks, having been deactivated on December 6 for no apparent reason and during that entire time, I drove solely for Lyft. I completed my first 3 Uber rides the following morning, 6 weeks to the day after being deactivated.