Contents:

    Listen to this episode on your phone here.

    Recently, I traveled up to San Francisco to interview Lyft’s co-founder and President, John Zimmer – yes, an in-person interview! This is a great episode you can’t miss, and we cover a lot of the questions you shared with me on our RSG Facebook page. We talked about the beginning of Lyft, John’s experience as a driver (yes, he drives every New Year’s Eve!), driver perception of Lyft, and driver earnings.

    You can also watch this interview on the RSG YouTube channel here!:

    Intro to John Zimmer

    • Co-founder and President of Lyft
    • Started Lyft just about 10 years ago
    • Driver events and groups – lots of community
    • Original premise was “driving around your friends”

    Improving the Driver Experience

    • Upfront pay
    • Long trip bonus
    • Lyft’s responsibility to make all trips worthwhile
    • Driver access to Lyft Pink

    Simplicity vs. Driver Wants

    • Building incentives into pay
    • Don’t have to think about Streaks, etc. – already included
    • Lyft needs to pay the right amount for the right ride
    • Lyft needs to design with trust

    Reader Questions

    • Many new services coming to Lyft for passengers
    • Will bring more demand to Lyft that benefits drivers
    • Delivery? Delivery for businesses – not consumers

    What’s Lyft Up to Now?

    • Pandemic was difficult!
    • Now able to focus on things more meaningful to drivers
    • Can do a better job of communicating to drivers, but delivering is the key

    Show Notes

    RSG216 – Uber CEO on Upfront Fares, Driver Earnings, and more!

    My First Week as a Lyft Driver

    Harry Campbell

    Harry Campbell

    I'm Harry, the owner and founder of The Rideshare Guy Blog and Podcast. I used to be a full-time engineer but now I'm a rideshare blogger! I write about my experience driving for Uber, Lyft, and other services and my goal is to help drivers earn more money by working smarter, not harder.