One of the toughest parts about studying a company like Uber is variability – driver experience, pay, satisfaction, etc. all vary greatly depending on which drivers you talk to. This means you’d have to talk to a wide variety of drivers to really get a pulse on what they’re thinking. In this episode, we talk to someone who did just that, and we’ll get a deeper understanding of the way platforms like Uber and Lyft engage with workers.
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